Instructors

Angela Martinez

Angela found her passion for dentistry 28 years ago when she held a part-time high school job in the back office of a dental practice. She expanded her expertise, holding multiple roles including RDA, treatment coordinator & Office Manager. She used that first-hand experience to become a Dental Consultant & Provider Relations Manager for an insurance company. In 2014 she joined CareCredit, where she successfully leveraged her knowledge as a trainer & Practice Development Manager. Subsequently, she was promoted to VP of Strategic Association & Dental Health Policy to lead strategic initiatives, education, association relationships & sales support.

Heather Colicchio

Heather Colicchio is the founder and president of the American Association of Dental Office Management (AADOM). AADOM is the largest professional organization in the nation for dental business team members. Heather is passionate about small business and entrepreneurship. She enjoys collaboration and loves working in the dental industry.

Savanah Carlson

Savanah Carlson is the current Director of Member Services for the American Association of Dental Office Management (AADOM), overseeing the member service team who works with dental administrative professionals by providing them with resources and the education needed for dental practices to thrive. She has been in the dental field since 2010, with expertise ranging from social media marketing to positive work culture to effective conflict resolution. Savanah's career includes impressive roles at Lund Dental Associates, where in her 10-year tenure she progressed from a Patient & Social Media Coordinator to Assistant Office Manager and eventually Office Manager. She successfully managed tasks such as hiring and onboarding, creating and implementing the practice’s In-House Membership Plan, professional branding and marketing, HIPAA compliance, patient communication, and team training.

She successfully completed all three levels of the AADOM Designation program, receiving her Diplomate (DAADOM) in September of 2023. Savanah was President of AADOM's Boston, MA Chapter and developed the organization’s hybrid model virtual/in-person membership structure to ensure dental professionals around the country could collaborate with their peers.

Aside from being a smile enthusiast and dental leader, Savanah encourages and motivates dental professionals to pursue their education and strive for excellence in their careers. Savanah Carlson's dedication and expertise make her an invaluable asset in the dental field, consistently delivering exceptional results and driving the success of dental leaders.

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