QuickCast

What is it like to be a dental patient today? Now more than ever, patients expect a high degree of digital savviness. What tools does an office manager need for high levels of communication and service that keeps your patients satisfied and your relationships strong? Let's walk through the patient journey and talk about how you connect with today's patients.

Course Learning Objectives:

• How generational differences play a role in decisions
• What patient’s want from you and preferred communication methods
• Name tools you can implement starting today
• Verbal skills to help your team increase patient retention
• Apply tips for using your software to help build relationships with patients