Approved for 1 CE towards AADOM Designations

Ross Bernstein shares his insight about the DNA of what makes champions in sports so unique and how there is a close relationship to business. Ross has interviewed more than 1,000 professional athletes and coaches all having one thing in common — they were all members of championship teams. Through his research, he concluded the same metrics and characteristics that were common among champions in sports, were also common among peak performers in the business. There are reasons certain teams win consistently, whereas others don’t… and Ross explains why.

Ross weaves sports stories, about the DNA of champions, along with stories of companies who he has worked with around the world — and shares best practice ideas on ways to overcome disruption, while ultimately building stronger relationships. The simple fact is… we like to do business with people we trust, people we like, and who just “get it” — CHAMPIONS.

Course Learning Objectives:

• Create a “culture of excellence” by giving extraordinary customer service.
• Generate momentum by utilizing the “currency of karma”.
• Follow their moral compasses to win “the right way,” with respect, ethics, and integrity.
• Be better leaders and create more “buy-in” by embracing change and failure.
• Evolve from “order takers” to “trusted partners” by enhancing the quality of their relationships.