Insurance Essentials Curriculum

This curriculum is available to AADOM members for $295 and to Non-AADOM Members for $395.       Click HERE to register.

Full Curriculum is Approved for 4 CE towards AADOM Designations

Modules include:

  • Introduction to Dental Insurance
  • The Effective Insurance Coordinator
  • Insurance Conversations
  • Monitoring Insurance Impact

From the first patient contact to monitoring adjustments and profitability, insurance touches all aspects of your office’s patient flow. This curriculum will walk you through:

  • Common clauses
  • Insurance terminology
  • How to handle your contracts
  • Validating adjustments
  • Evaluating your participation decisions
  • The most difficult and common patient conversations
  • And more!

Each module will conclude with a quiz and completion of the full curriculum will provide you with a Certificate of Completion and 4 CE will be applied to your profile. You can stop guessing if you’re ‘doing it right’ – learn from AADOM how to be an effective insurance manager.


Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew on This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

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