Approved for 1 CE towards AADOM Designations

The average practice only schedules 27 appointments for every 100 new patient phone calls. With changing the phone system technology, utilizing virtual schedulers, and upgrading the words used in a phone call, practices can increase their appointments scheduled to 79 for every 100. Every office manager should understand the key phones changes that bring immediate growth to their practices.

Course Learning Objectives:

• Understand the current averages for phones performance
• Learn the changes needing to be made to the actual phone system
• Understand how and why to incorporate virtual schedulers
• Learn the exact wording that results in more appointments scheduled